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Frequently Asked

What will my site look like?

It is entirely up to you. When you sign up, we will ask if you have seen any other sites that you like the look of so that we can create something similar. Alternatively, you can just let us come up with something.

Either way, we will put a draft design together and send this over to you as a picture. If you do not like it for any reason we will either make amendments or create a brand new design for you. We will keep doing this until we find a design that you are really happy with.

Once we have found that design, we will go ahead and build the web site based on that.

Can I log into my web site and make changes?

Yes! You can log in at any time and make updates but equally if you are too busy or just prefer not to, just send us the changes that you would like and we will make the updates for you. All you have to do is send us an e-mail and once done, we will e-mail you back to confirm the changes have been made.

What about my e-mail accounts?

Our packages include full web site and e-mail hosting so if you already have e-mail accounts set up, we can move these over to us. We also migrate all of your existing messages over as well so that you do not need to worry about losing anything.

You are cheap, what’s going on?

We are in business for the long run. With many companies they charge a fortune for a new web site and then leave you to it.

Web sites are like computers in that they constantly need updates and maintenance so we prefer to charge a low monthly fee, provide everything you need and work with you for years, building up a great working relationship that you can rely on.

I already have a web site, can you take the content from that?

Yes. We will build your new site on our test server, including copying all of your content on to it so that the site is ready to go.

Once you have checked the site and are happy, we will then move the site on to your live domain for you.

I’m not technical at all, is that a problem?

Not at all, that’s what we are here for. We do everything for you from setting up your domain name, building the site, setting up e-mail accounts… anything to do with the web site, we will take care of for you.

We are here from day one to build your site and with you throughout to help with anything web site related. Just let us know what you need and we will do our best to help.

I already have a domain name, can I use this one?

Yes, you can keep the domain registered where it is at the moment or if you prefer, you can move the domain to us. If you move the domain to us, we renew the domain for you for free each year as well.

Do you offer remote support?

Yes. If you are having problems setting up your e-mail accounts or would like us to show you how to make updates to your site, we can connect to your screen and talk you through things over the phone at the same time.

What if you’re not as good as you say you are?

If we cannot come up with a draft design that you are really happy with, you will receive a full refund.

Also, we do not do contracts, everything is pay-as-you-go so if after a while you want to cancel with us, you can. Just let us know and we will take care of it for you.